Contact NCAS


Concerned about privacy? Please call our Privacy Office at 1-800-853-9236

To contact us for general inquiries:

Call Member Services at 1-877-889-2479 or use the below secure form

E-mail Security

Since e-mail is not a secure form of communication, we are unable to answer the following types of questions by e-mail or respond to any questions/comments entered in the box above regarding:

  • Questions about your medical condition or your treatment plan. Please contact your primary care physician if you have medical questions.
  • Questions that require sending confidential information (Social Security Number, medical information, benefit information, mental health). Please call the Customer Service Center number on your member identification card with all benefit and claim questions.


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